Product Orders

Red Cross Representatives are available to meet your hospital's needs. We are happy to provide the following ordering options (for stat and urgent orders please use the call-in number only).

Madison Facility

Call-in Ordering: 608-227-1208 or fax to 608-233-2087
Available 24 hours a day

Green Bay Facility

Call-in Ordering: 920-468-8580 or fax to 920-465-4158
Available 24 hours a day

Waterloo Facility

Call-in Ordering: 319-233-8554 or fax to 319-234-8241
Available 24 hours a day

Online Ordering: please click here.
Available during business hours. Monday – Friday from 8 a.m. to 3:30 p.m.

When ordering please provide the following information:

  • Name of hospital
  • Name of person placing order
  • Type of Product and number required
  • Date the product is needed
  • Any special requirement
  • CMV negative, if applicable
  • Irradiated, if applicable
  • ABO/Rh
  • Dating (e.g. Date of transfusion or special dating for a neonate)

We offer multiple delivery options and Hospital Services personnel will work with ordering hospitals to determine the best delivery option for you. These include:

  • Volunteer drivers
  • On-call weekend drivers
  • Weekly delivery routes
  • Distribution from emergency storage sites
  • Commercial couriers — routine deliveries and special runs