Product Orders
Red Cross Representatives are available to meet your hospital's needs. We are happy to provide the following ordering options (for stat and urgent orders please use the call-in number only).
Madison Facility
Online Ordering: If your hospital has online ordering, please click here. Available 24 hours a day.
Call-in Ordering: 608-227-1208 or Fax to 608-233-2087. Available 24 hours a day.
Green Bay Facility
Online Ordering: If your hospital has online ordering, please click here. Available Monday - Sunday, 8:00am - 4:00pm
Call-in Ordering: 920-468-8580 or fax to 920-465-4158. Available 24 hours a day.
Waterloo Facility
Online Ordering: If your hospital has online ordering, please click here. Available during business hours, Monday - Friday, 8am - 3:30pm
Call-in Ordering: 319-233-8554. Available 24 hours a day.
When ordering please provide the following information:
- Name of hospital
- Name of person placing order
- Type of Product and number required
- Date the product is needed
- Any special requirement
- CMV negative, if applicable
- Irradiated, if applicable
- ABO/Rh
- Dating (e.g. Date of transfusion or special dating for a neonate)
We offer multiple delivery options and Hospital Services personnel will work with ordering hospitals to determine the best delivery option for you. These include:
- Volunteer drivers
- On-call weekend drivers
- Weekly delivery routes
- Distribution from emergency storage sites
- Commercial couriers — routine deliveries and special runs